To be eligible for a return, items must meet the following conditions:

• Item must be unused and in the same condition as received
• Item must be in original packaging with all tags attached
• Return request must be initiated within 30 days of delivery
• Proof of purchase (order number or receipt) must be provided
• Item must not be a final sale, personalized, or custom-made product

Processing Time

Refunds are processed within 5-7 business days after we receive and inspect the returned item. Please allow an additional 3-5 business days for the refund to appear in your account, depending on your financial institution.

Refund Method

Refunds will be issued to the original payment method used for the purchase. If you paid with a credit card, the refund will appear as a credit on your statement.

Partial Refunds

In some cases, partial refunds may be granted for items that show signs of use, missing parts, or are not in their original condition.

Return Shipping: Customers are responsible for return shipping costs unless the item is defective or we made an error in your order.

Original Shipping: Original shipping charges are non-refundable unless the return is due to our error or a defective product.

International Returns: International customers are responsible for all customs, duties, and taxes on returns.

We currently do not offer direct exchanges. If you need a different size, color, or product, please return the original item for a refund and place a new order for the item you want.

This ensures you receive your new item as quickly as possible without waiting for the return to be processed.

If you receive a damaged or defective item, please contact us immediately with photos of the damage. We will:

• Provide a prepaid return shipping label at no cost to you
• Send a replacement item or issue a full refund, including original shipping costs
• Process your claim within 24-48 hours of receiving your report

Important: Please inspect your order upon receipt and report any damage within 48 hours of delivery.

The following items cannot be returned:

• Personalized or custom-made products
• Items marked as final sale or clearance
• Gift cards and digital products
• Intimate apparel and hygiene products (for health and safety reasons)
• Items returned after 30 days from delivery date