Privacy policy

Privacy Policy

Last updated: February 26, 2026

Vessl operates this store and website, including all related information, content, features, tools, products and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Vessl is powered by Shopify, which enables us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit, use, or make a purchase or other transaction using the Services or otherwise communicate with us.

Personal Information We Collect or Process

When we use the term "personal information," we are referring to information that identifies or can reasonably be linked to you. We may collect:

  • Contact details: Name, shipping/billing address, phone number, and email.

  • Financial information: Payment card information and transaction details processed via secure gateways.

  • Account information: Username, password, and saved preferences.

  • Usage information: IP address, device type, and how you navigate our site.

How We Use Your Personal Information

  • Providing Services: To fulfill orders, process payments, and manage your account.

  • Marketing: To send promotional communications (you may opt-out at any time).

  • Security: To detect and prevent fraud or malicious activity.

  • Customer Support: To respond to your inquiries and improve your experience.

Relationship with Shopify

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products to you. Your data is stored through Shopify’s data storage and databases. They collect and process information to help protect and improve the Services. For more information, you may read Shopify’s Privacy Policy.

Your Rights and Choices

Depending on where you live, you may have the right to:

  • Access the personal information we hold about you.

  • Delete or Correct your personal data.

  • Opt-out of targeted advertising or the "sale" of information. You can exercise these rights by contacting us at the email address below.

Children's Data

The Services are not intended for use by children. We do not knowingly collect personal information from individuals under the age of majority.

Security and Retention

We maintain reasonable security measures to protect your information, though no system is 100% secure. We retain your information only as long as necessary to provide you with Services or comply with legal obligations.

Contact

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of your rights, please contact us:

  • Email: hello@vessl.online

  • Phone: +61 414 532 631

  • Address: 50 Radburn Road ,Hebersham , NSW, 2770, Australia